Testimonials

To Richard, Tracey & All the staff at the Penrith Professionals We would like to thank you for looking after us with regard to buying & selling our properties and also managing our tenancies over several years. We have always found the staff to be very helpful & courteous when we have phoned with questions unlike a lot of Real Estate Agency's that put you on to the persons email & maybe receiving an answer within a day. Usually the person that answers the phone at your office will have the information required which we feel is a great asset to your company. We would not hesitate to recommend your services and we wish your Real Estate Agency all the best for the future. Regards Edali & Alma Brombal

Edali & Alma Brombal

Your team at the Professionals, Penrith have worked with me, for over three years, from the day of purchase, through full management and finally the sale of my property in Kingswood. I am pleased to confirm that I received very friendly, courteous, efficient and professional service from every member in the team I had reason to communicate with. I can't ask for a better team to manage my property and will have no hesitation in recommending your team to anyone who needs hassle-free service. Thank you all very much. King regards Yours sincerely Elizabeth Dawson

Elizabeth Dawson

Dear Richard & All staff at Penrith Professionals I am writing to express just how ecstatically happy I am with the sale of my home of 33 years in rural Cranebrook. Just being on your books for 2 weeks, it was sold & the price you achieved for me was way above my expectations. Richard, you are an absolute gentleman & made yourself available at every question I had. Your sales experience showed me I made the right decision in choosing the Penrith Professionals. I would like to thank all the friendly staff, including Andrea, who kept me informed of day to day progress, so a big thank you. Yours Faithfully, Rene Parker.

Rene Parker

We would like to thank the sales team at the Penrith Professionals for their hard work in selling our unit. After having had numerous problems with the agency we used prior to going with Professionals, Ben was like a breathe of fresh air. From the moment we met up with Ben he was very professional, friendly and enthusiastic. We believe he gave us the most honest and accurate feedback on the value of our property. Ben's eye for detail, assertiveness and exceptional communication skills helped keep us at ease throughout the entire process. He kept us well informed of buyers' feedback, regularly updated and returned phone calls quickly. We particular liked the selling method (of 'Offers Over') that Ben explained to us in detail that a few other agents (from other companies) shied away from. This selling method helped enabled us to capture a larger net of buyers. Though we didn't get as high a price for our unit as we had hoped, it only took two open houses to find a number of buyers who were making offers on our place without having to lower the price as our previous agent continually suggested. We felt that the quality of buyers Ben brought through was also much higher than those we had seen with the previous agency. Perhaps this was due to the screening processes he uses to better understand his buyers and their requirements. We have no hesitation in recommending Ben Burrell to any future sellers and hope he continues to be this professional for future properties he sells as he has a great future ahead of him. Again, thank you to Ben for all your assistance, you went above and beyond to help make this as smooth, stress-free and quick process for us. Yours sincerely, Nadia & Mathew Kerr

Nadia & Mathew Kerr

Thank you so much for all of your help. After your assistance in selling my investment property we knew you would do an equally great job selling this property for us too. From the time you first came out to speak with us & list the property right up until settlement the whole team stood true to their name "The Professionals". Nothing was ever too much of a problem & you and the team went above and beyond to assist us in selling our property & exceeded our expectations. The whole way through the process we were kept completely up to date so that we always felt in the loop & your suggestion of having an open home each Saturday worked wonders to get people through the door so that the right buyer could be found. The process happened so quickly which was fantastic & saved us so much stress and worry cause The Professionals took care of everything for us. We have absolutely no hesitation in highly recommend The Professionals to anyone and have already done so to several family members & close friends who are looking to buy or sell. Again Thank you so much to Richard for all of his assistance he went above & beyond to help us out and we truly appreciate the dedication he has to his job. We know exactly where to turn when we are ready to purchase our next home!!! Best Wishes for the future. Jarad Winner & Sarah Robinson

Jarad Winner & Sarah Robinson

A vendor commenting on our service prior to the first inspection..... Hi Richard, just wanted to say WOW - what fantastic photos and a lovely script you wrote. Thanks to Kelly the photographer when you next speak to her and many thanks to yourself. I am very impressed - thanks Karin K

Karin

Again thanks to the team for all your efforts - good result and I'm happy!!! Selling a property is stressful enough but selling a property when you live interstate is a nightmare!! The team at the Professionals took the stress away and gave me confidence that I in good hands. They went way beyond my customer service expectations, even down to vacuuming my new carpet to present the best possible display for the open house. Expectations were met, communication was excellent and I was kept informed all the way through the sales process. Cheers Penny Haines

Penny Haines